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Store Policy




Terms and Conditions:

1.EXCHANGE

  • Customer inspected and confirmed the merchandise before making purchase.
  • Goods sold are not returnable or refundable. Exchange is allowed one-time within two weeks from date of purchase provided the goods are in good original condition and accompanied by original cash sale and certificates (where applicable).

2. CUSTOM MADE ORDERS AND RESERVED ITEMS

  • For custom made items, the company shall not be responsible for any damage to the items, although the company will take precaution to ensure the safety of the valuable items in its custody.
  • 30% deposit is required for custom made orders and reserved items which is not refundable.
  • Any change in custom made items or reserved items with a deposit placed may only be allowed at the same sales price or higher.
  • Custom made orders are to be collected and paid in full within the stipulated period or within 30 days from the date of order and reserved items are to be collected within 1 week.
  • The deposit will be forfeited, without prior notice if the custom made orders or reserved items are not collected within the stipulated period.

3.ALTERATION, REPAIR AND OTHER SERVICES

  • Every care and effort will be taken in the course of alteration, repair and other services, however in the event of any loss or damage, the company will not be liable for any replacement of the original item.
  • One-time free alteration within 3 sizes will be given upon request.

The company reserves the right to amend the above terms and conditions without prior notice.